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Accepted Payments
Please Visit Eligible Online Payments for more information.
Cancellations
Please Visit Orders & Purchases, Cancel Order or Item for more information.
Bulk Delivery Costs
How much does it cost for Bulk Delivery?
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Costs can vary widely. The cost depends on several factors:
- Size and weight of the item: Larger and heavier items cost more to ship.
- Delivery distance: The further the delivery, the higher the cost.
- Delivery option chosen: You'll usually have options like basic delivery (least expensive), scheduled delivery, and room of choice (most expensive), each with a different price.
- No standardized pricing online. Academy doesn't list a bulk delivery fee schedule on their website.
How to find the bulk delivery cost?
- Add the item to your online cart. Go through the online checkout process as if you're going to purchase the item.
- Enter your delivery address. This allows the system to calculate the shipping cost based on your location.
- View the delivery fees. Before you finalize the order, you'll see the bulk delivery fee displayed along with the other costs.
General Questions
What is Bulk Delivery?
Bulk delivery from Academy Sports refers to the delivery of large or heavy items that cannot be shipped through standard parcel carriers like FedEx or UPS. Academy uses a freight trucking company for these deliveries, which include items like:
- Fitness equipment:Treadmills, ellipticals, home gyms
- Outdoor equipment: Grills, patio furniture, large playsets
- Sporting goods: Basketball hoops, goals
- Other large items: Gun safes
What you need to know about Academy's Bulk Delivery?
- Eligibility: During checkout, Academy automatically determines if your items qualify for bulk delivery based on size and weight.
- Delivery time: It typically takes 7-14 business days for delivery.
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Delivery options:
- Basic delivery: The carrier delivers to your door without an appointment or signature.
- Scheduled Delivery: The carrier contacts you to schedule a delivery time and brings the item(s) to your main entrance.
- Room of Choice: The carrier contacts you to schedule delivery and brings the item(s) to the room of your choice.
- Fees: The delivery fee varies depending on the size and weight of the item and the delivery option you choose. You can see the fee during checkout before placing your order.
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Additional Information:
- Bulk orders are not eligible for P.O. Box or APO/FPO/DPO delivery.
- Academy may offer free assembly for some items with in-store pickup. Check the product page for details.
What is Bulk Delivery + Assembly?
Academy Sports offers a helpful combination of bulk delivery and assembly for those larger items that can be a real pain to get home and put together yourself. Here's how it works:
What qualifies for bulk delivery and assembly?
This service applies to oversized items that are typically too large or heavy for standard shipping. Think:
- Exercise equipment: Treadmills, ellipticals, weight benches, etc.
- Outdoor gear: Grills, patio furniture sets, large playsets, etc.
- Sporting goods: Basketball goals, etc.
- Other large items: Gun safes, etc.
How does Bulk Delivery + Assembly work?
- Purchase: When you buy an eligible item online or in-store, you'll have the option to select bulk delivery and assembly during checkout.
- Delivery: Academy uses a third-party freight carrier to deliver your item(s). They will contact you to schedule a delivery appointment.
- Assembly: Here's where it gets convenient. In many cases, the delivery team will also assemble your item for you in the room of your choice. This saves you the hassle of figuring out complicated instructions and potentially needing specialized tools.
Who are the providers for Bulk Delivery?
The two primary carriers for Bulk Delivery are CEVA & EFW. They fulfill the orders for Basic Delivery, Schedule Delivery, and Room of Choice. For Bulk Delivery + Assembly, Academy Sports + Outdoors uses M&C.
Bulk Delivery Order Modifications
Can I change my address for a Bulk Delivery or Bulk Delivery + Assembly item?
Bulk deliveries are not eligible for a change in shipping address while the order is being prepared. It is best to cancel the order and re-place with the correct address if a mistake has been made. You can also contact Customer Care via chat or the phone number.
Can I change my Bulk Delivery or Bulk Delivery + Assembly order to store pick up?
Bulk deliveries are not eligible to change to store pick up while the order is being prepared. It is best to cancel the order and re-place with the correct address if a mistake has been made. You can also contact Customer Care via chat or the phone number.
Bulk Delivery Order Tracking
How can I track my Bulk Delivery Order?
- Sign in to your MyAcademy account to view your Purchase History and tracking.
- Select Track Package next to your order. You will only be able to track the Bulk Delivery after the item has been packed and is ready for delivery.
- View all updates to track delivery progress.
How do I track my Order without a myAcademy Account?
- Visit the Track Purchases page.
- Enter your Order Number and Email associated with the purchase, these details can be found in your Order Confirmation Email.
- Select Track Package next to your order.. You will only be able to track the Bulk Delivery after the item has been packed and is ready for delivery.
- View all updates to track delivery progress.
Note: You will also be linked to the order if you have opted into transactional email and messaging.
Bulk Delivery Restrictions
Scheduled Delivery for Heavy or Bulky Items (7-14 Business Days)
Academy offers scheduled delivery shipping via a freight trucking company for certain heavy or bulky items that cannot be shipped via parcel carrier (e.g. UPS, FedEx, or USPS). During the checkout process, we automatically select which products require this option. After entering your shipping information, we verify if special delivery services are available in your area.
Most ‘Oversized Items’ leave our distribution center within one full business day. You can expect your order to arrive within 7-14 business days. Business days include Monday, Tuesday, Wednesday, Thursday, and Friday — excluding United States federal holidays.
If your order qualifies, you can choose from one of the following options:
- Basic Delivery - The carrier will deliver to your door with no appointment or signature required.
- Scheduled Delivery - The carrier will contact you to schedule your delivery within the main entrance of your home.
- Room of Choice - The carrier will contact you to schedule your delivery to your room of choice.
Note: Orders ship via Academy's Bulk Carrier Service. Additionally, bulk orders are not eligible for P.O. Box or APO/FPO/DPO delivery.
