Track Order
myAcademy® Rewards Credit Card
Need Help?Locked Account
Frequently Asked Questions
Why is my account locked?
To provide a secure experience, Academy Sports + Outdoors will lock an account after five failed log-in attempts.
How do I unlock my account?
If your account is locked, you can unlock it by following the link in the email we sent to your registered address. Your account will also unlock automatically after 24 hours.
What do I do if I am struggling to unlock my account?
If you are struggling to unlock your account, please contact Customer Care at 1-888-922-2336.
