I've had this grill for half a year now. It's good. I don't know about 16 burgers at once though LOL, maybe my burgers are just big. Either way, I use it for meals and gets the job done. I have a propane - huge- event grill that I was using, but this is better for just the family. About lighting the coal, I have no idea what the person in the other review is doing wrong. There is a trick to opening the bottom, you have to kind of lift, then pull to open it. I though it was stuck the first
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time, then I figured it out. I've cooked steaks, burgers, roasted chile, etc... The little temperature gauge helps out too.