Amazing Customer Service
Like most of these reviews, I also had an incident with one of my straps when carrying the case full of ammo, cleaning supplies and AR-10 which caused one of the straps to rip a bit.
Not knowing the potential warranty that the company offered, i sent Drago Gear an email regarding the incident. They quickly responded and asked for a picture of the case, dimensions, my address, etc. Three to four days later there was a package at my house with a brand new case! Like most people, i expected a
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letter or directions to ship my product back for repair (which no one really wants to waste time doing when we could be at the range instead!) but they amazed me by sending this new case to me at NO COST!
I have never had such a great experience with a company before now! This company goes above and beyond to ensure their customers are well taken care and i STRONGLY suggest everyone tries their products!
My friends and family will all be getting this case for Christmas!